Terms & Conditions

Last updated: September 2026

These Terms & Conditions apply to all bookings of short-stay accommodation made with Themed World, operated by the legal entity identified in the booking confirmation and/or invoice issued to the guest ("Themed World", "we", "us"). By making a booking, the guest accepts these terms.

1. Scope

These terms govern stays booked through www.themed.world and its booking engine. Bookings made through third-party platforms (Airbnb, Booking.com, Agoda or others) are also subject to the terms of that platform. Specific conditions displayed on each listing (house rules, cancellation policy, check-in and check-out times, fees) form part of the contract and prevail over these general terms in case of conflict.

2. Booking

  • A booking is confirmed only after we send a written confirmation and the required payment has been received.
  • The guest must be at least 18 years old and provide accurate identity and contact details. We may request valid identification before or at check-in, as required by local regulations.
  • The number of guests must not exceed the number stated in the booking. Unauthorised guests may lead to additional charges or termination of the stay.

3. Prices and payment

  • Prices are displayed in the currency shown on the listing and include the taxes and fees indicated at the time of booking, unless stated otherwise. Local taxes payable on site, when applicable, are indicated on the listing.
  • Payment is made through our booking engine and its secure payment providers, according to the payment schedule shown at checkout.
  • We reserve the right to cancel a booking if payment is not received by the due date.

4. Cancellation and changes

The cancellation conditions applicable to your stay are those displayed on the listing and in your booking confirmation. They prevail over any general rule. Requests to change dates are subject to availability and may involve a price difference. If we must cancel a booking for reasons within our control, the guest will receive a full refund of amounts paid, which constitutes our sole obligation in that case.

5. Check-in and check-out

Check-in and check-out times are those indicated on each listing and in the booking confirmation, and prevail over any other indication. Early check-in or late check-out may be possible on request and may be subject to a fee. Access instructions are sent before arrival once identity and payment requirements are fulfilled.

6. House rules and guest behaviour

  • Guests must respect the house rules of the property, the building regulations and the neighbours, including quiet hours.
  • Parties, events, smoking indoors and pets are not allowed unless expressly authorised on the listing.
  • Guests must use the accommodation and its equipment with care and report any issue promptly.
  • Serious or repeated breaches may lead to the immediate termination of the stay without refund, in addition to any damages due.

7. Damages and security deposit

The guest is responsible for any damage, loss or excessive cleaning caused during the stay by the guest or the guest's visitors. A security deposit or pre-authorisation may be requested, as indicated on the listing; it is released after check-out once the property has been inspected, less any justified costs. Costs exceeding the deposit remain payable by the guest.

8. Liability

We take reasonable care to describe each property accurately and to provide a clean, safe and functional accommodation. Our liability is limited to direct damages resulting from our proven failure to perform our obligations, and, to the extent permitted by applicable law, shall not exceed the total amount paid for the booking concerned. We are not liable for the guest's personal belongings, for temporary failures of utilities or services outside our control, or for indirect losses. Nothing in these terms excludes liability that cannot be excluded under applicable law.

9. Force majeure

Neither party shall be liable for a failure to perform its obligations caused by events beyond its reasonable control, such as natural disasters, extreme weather, epidemics, government measures, strikes or failures of public utilities. In such cases, we will offer, where possible, alternative dates or a refund according to the applicable cancellation conditions and the law.

10. Third-party services

Our booking engine, payment processing and some communications are provided by third-party services (including Guesty and payment providers). Their use is subject to their own terms. We are not responsible for services, activities or transport booked by the guest with third parties.

11. Personal data

Personal data is processed in accordance with our Privacy Policy.

12. Governing law and disputes

These terms are governed by the law applicable at the place where the accommodation is located, unless mandatory consumer protection rules of the guest's country of residence provide otherwise. Any dispute will first be addressed in good faith between the parties; failing an amicable solution, it will be submitted to the competent courts under the applicable law.

13. Contact

For any question about these terms or your booking, contact us at admin@blueplanetworld.com or through our contact page.

These terms are provided as an operational document and are subject to legal review.